A former FBI international hostage negotiator presents a fresh, tested strategy to high-stakes discussions that works in every circumstance. Chris Voss joined the FBI after a time police the harsh streets of Kansas City, Missouri, where his job as a hostage negotiator put him in contact with a variety of criminals, including bank robbers and terrorists. He rose to the top of his field as the FBI's chief international kidnapping negotiator.
Never Split the Difference takes you inside the realm of high-stakes negotiations, demonstrating the strategies that Voss and his colleagues used to triumph when it counted most. He presents nine effective concepts in this practical guide that you can follow to become more persuasive in both your business and personal life.
Buying a car, negotiating a wage, buying a house, wrangling over rent, and deliberating with your partner are all examples of negotiations you should be prepared for in life. Never Split the Difference takes emotional intelligence and intuition to the next level, giving you a competitive advantage in every conversation.